Refund Policy
Last updated: September 1, 2026
The short version
The Aging Parent First Response Kit is a digital file delivered in full the moment you buy it. Because of that, all sales are final and we do not offer refunds, except in the situations below and except where the law of the place you live gives you rights that cannot be excluded.
Why
An instant download can’t be returned — once it’s delivered, you have everything. That’s why we show you exactly what’s inside the Kit, page by page, before you buy, so there are no surprises after.
When we will refund or replace
- Defective file. If the file is corrupted or won’t open and we can’t fix it for you, we’ll replace it — and refund you if we can’t.
- Duplicate purchase. If you were accidentally charged twice for the same order, we’ll refund the duplicate.
- Failed delivery. If you paid and never received the Kit, and we can’t get it to you, we’ll refund you in full.
How to reach us
Email info@readyfolks.com with the email address you used at checkout and, if you have it, your order confirmation. We aim to reply within two business days. If anything about the Kit is unclear, please ask us before you buy — we answer questions gladly, and it’s the whole reason the contact form exists.
A note on disputes
If something went wrong with your order, contacting us first will almost always resolve it faster than going through your bank. We keep delivery records for every order.
Your statutory rights
Nothing in this policy limits any right or remedy you have under applicable law that cannot lawfully be excluded. Sales are currently offered to buyers in the United States.