Refund Policy

Last updated: September 11, 2026

The short version

Every purchase of the Aging Parent First Response Kit comes with a 30-day money-back guarantee. If the Kit isn’t what you expected, email us within 30 days of your purchase and we’ll refund you in full. No forms, no questions.

How to get a refund

• Email info@readyfolks.com within 30 days of the purchase date.
• Use the email address you used at checkout and, if you have it, include your order confirmation.
• Tell us it wasn’t right for you. That’s all we need.

We aim to reply within two business days. Refunds go back to the card you paid with; your bank usually shows it within 5 to 10 business days.

Things we’ll always put right, guarantee or not

• Defective file. If the file is corrupted or won’t open and we can’t fix it for you, we’ll replace it, and refund you if we can’t.
• Duplicate purchase. If you were accidentally charged twice for the same order, we’ll refund the duplicate.
• Failed delivery. If you paid and never received the Kit, and we can’t get it to you, we’ll refund you in full.

A note on disputes

If something went wrong with your order, contacting us first will almost always resolve it faster than going through your bank, and with the guarantee above there is no need to. We keep delivery records for every order.

Your statutory rights

This guarantee is in addition to any right or remedy you have under applicable law that cannot lawfully be excluded. Sales are currently offered to buyers in the United States.